Outreach

Cold Calling Laws for Florida Real Estate Investors

The rules for cold calling homeowners in Florida — the federal TCPA, the Florida Telephone Solicitation Act (8am–8pm window, 3-call cap), both do-not-call lists, all-party consent for recording, and the foreclosure-rescue rules.

Updated July 31, 2026 · 7 min read

Quick answer

Cold calling homeowners is legal in Florida, but it is regulated twice: by the federal TCPA and by the Florida Telephone Solicitation Act (FTSA), one of the strictest state laws in the country. The short version: call only 8 a.m.–8 p.m., no more than 3 attempts per 24 hours about the same matter, scrub both do-not-call lists, get consent before any automated dialing or texting, honor every opt-out — and if you record calls, Florida requires all parties’ consent.

The federal layer: TCPA and the Do-Not-Call Registry

The Telephone Consumer Protection Act applies nationwide. For a real estate investor the practical rules are:

  • Autodialers and prerecorded voice need prior express written consent. If a platform dials for you, drops ringless voicemail, or blasts texts, you are in the highest-risk category. Manual, human-dialed calls are the safe lane.
  • Scrub the National Do-Not-Call Registry. Some investors argue an offer to buy a house isn’t a “telephone solicitation” (which covers selling goods and services), and courts have not settled this cleanly. Plaintiffs’ lawyers file these cases anyway — statutory damages run $500–$1,500 per call — so the practical advice is: scrub anyway. It is cheap; a lawsuit is not.
  • Litigator lists are real. A small population of professional plaintiffs invites violations to sue. Skip-trace results that carry a litigator flag exist for exactly this reason — REI Radar shows one on unlocked contacts.

The Florida layer: the FTSA (Fla. Stat. § 501.059)

Florida’s 2021 “mini-TCPA” (amended 2023) adds state rules with a private right of action — meaning the person you called can sue you directly, in Florida, for the same $500–$1,500-per-violation range:

  • Calling window: 8 a.m. to 8 p.m. local time at the recipient’s location.
  • Frequency cap: 3 attempts per 24-hour period on the same subject matter — counting calls that don’t connect.
  • Automated systems need prior express written consent. The 2023 amendment narrowed “autodialer” to systems that both select and dial numbers automatically, but blast platforms still qualify.
  • Texting: honor “STOP” within 15 days. A recipient who replies stop may not be texted again; continuing is a per-message violation.
  • Florida has its own do-not-call list (run by the state Department of Agriculture and Consumer Services), separate from the federal registry. Scrub both.

Recording calls: Florida is an all-party consent state

Under Fla. Stat. § 934.03, recording a phone conversation requires the consent of every party on the call — not just yours. This is stricter than the “one-party” rule many national scripts assume. If you record calls for training or note-taking, say so at the top of the call and get a yes. Illegal recording in Florida can be a felony, not just a civil claim.

Extra care: pre-foreclosure owners

Florida’s Foreclosure Rescue Fraud statute (Fla. Stat. § 501.1377) regulates what you can say and do with owners in foreclosure. Never claim you can “stop” or “save them from” foreclosure, never take an up-front fee, and be extremely careful with any arrangement where the owner stays in the home after selling. A straightforward as-is purchase offer is fine; rescue promises are not.

The 60-second compliance checklist

  • Dial manually, one call at a time — no blast platforms without written consent.
  • Call between 8 a.m. and 8 p.m., max 3 attempts per 24 hours.
  • Scrub against the federal DNC registry and Florida’s state list; keep your scrub records.
  • Identify yourself and your company honestly at the start of the call.
  • Keep an internal do-not-call list and honor every opt-out immediately (and forever).
  • Don’t record without announcing it and hearing a yes — all-party consent.
  • With pre-foreclosure owners: offers yes, rescue promises never.
Compliance starts with the list. REI Radar’s leads come from public county records — tax rolls, court filings, appraiser data — and unlocked contacts include DNC and litigator flags from the skip trace, so the numbers you shouldn’t dial are marked before you make the mistake. See the live leads →

Ready to make calls? Pair this with the cold calling scripts by distress type and the SMS templates.

This guide is general information for real estate investors and property owners, not legal, tax, or financial advice. Court procedures, fees, and statutes change — verify current details with the Hillsborough County Clerk of Circuit Court or a licensed Florida attorney before acting.

Frequently asked questions

Is cold calling homeowners legal in Florida?

Yes, manual person-to-person cold calls are legal — but regulated. Florida’s Telephone Solicitation Act restricts calls to 8 a.m.–8 p.m. and a maximum of 3 attempts per 24 hours on the same matter, and both the federal TCPA and Florida law require consent before automated dialing or texting. Violations carry $500–$1,500 statutory damages per call, and Florida gives recipients a private right to sue.

Do real estate investors have to check the Do-Not-Call list?

The safe answer is yes — both the National DNC Registry and Florida’s own state list. Some investors argue an offer to buy a house is not a “solicitation” of the homeowner, but courts have not settled the question cleanly, and professional plaintiffs file these suits regardless. Scrubbing is cheap; defending a TCPA claim is not.

Can you record a phone call in Florida?

Only with the consent of every party on the call. Florida (Fla. Stat. § 934.03) is an all-party consent state — stricter than the one-party rule most national scripts assume. Announce the recording and get a yes, or do not record; illegal recording in Florida can be a felony.

What is the Florida Telephone Solicitation Act?

The FTSA (Fla. Stat. § 501.059) is Florida’s “mini-TCPA,” passed in 2021 and amended in 2023. It caps calling hours at 8 a.m.–8 p.m., limits attempts to 3 per 24-hour period, requires prior express written consent for automated calls and texts, and requires text senders to honor a STOP reply. It applies to texts as well as calls and lets recipients sue directly.

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